Is Sparks Scribe for agency support workers?

Sparks Scribe is built for independent support workers running their own business as sole traders and sending their own invoices.

Sparks Scribe | NDIS Shift Notes & Invoicing App for Independent Support Workers

Q: Can I use Sparks Scribe on my phone?

Yes. Scribe is built phone-first for iPhone and Android, with desktop access included.

Q: What happens after the free trial?

You choose a plan from $15 AUD a month, or you walk away. There is no card on file during the trial, no contracts and no exit fees.

How it works

Your whole admin day, in three taps.

These are real screens from the app. What you see here is what you get on day one.

9:41

Shift Notes KM

All NotesAdd Note

Type your note here...

or hold to speak it

Sarah M. · Morning support · today

Supported Sarah with her morning routine including prescribed stretching program. Engaged well throughout the shift.

EditPDFEmail

Daniel K. · Community access · today

Accompanied Daniel to his physio appointment. Practised transfer techniques as per support plan.

EditPDFEmail

Notes

Type it or speak it. Scribe tidies it up.

Tap out a rough note, or talk for twenty seconds the way you'd tell a mate how it went. Scribe structures your words into clear, professional documentation that reads the way a coordinator expects. It's still your note, in your words. Scribe just handles the formatting.

Type or dictate, your choice
Professional format, your words preserved
Every note timestamped against the shift

9:41

Invoicing KM

+ Create invoice

INV-2026-031 $480.00

Sarah M. · Morning support × 8 hrs

Code 01_011_0107_1_1 · Saturday rate applied

Paid ✓ Email delivered

INV-2026-032 $279.20

Daniel K. · Community access × 4 hrs + travel

Sent ✓ Synced to Xero

Invoicing

Invoice before you leave the driveway.

The right NDIS support item, the right rate for the day and time, travel included, totalled and turned into a clean PDF. One tap sends it to the participant, their plan manager or their coordinator.

NDIS codes and rates applied for you
Weekend, evening and travel rates handled
Xero sync, so tax time takes care of itself

9:41

Shift Calendar KM

ScheduleDashboard

June 2026

SMTWTFS

2Sarah M

4Daniel K

9Sarah M

11Priya N

16Sarah M

18Daniel K

23Sarah M

25Priya N

Completed Scheduled Invoiced

This week

Shifts5 · 3 clients

Awaiting invoice1

Revenue$1,860

Clients and scheduling

Run it like the business it is.

Repeating shifts set up in seconds, every shift colour-coded from booked to invoiced, and a live view of what you've earned and what's still owing. The full picture of your week, without a spreadsheet in sight.

Repeating shifts and client profiles
See unpaid shifts at a glance
Records ready for plan reviews

From the community

In their words, exactly as they wrote them.

Real feedback from Australian support workers who use Scribe.

Rated 5.0 on the App Store

"A must have app for any independent support worker. Pays itself off."

dressinggown54 · App Store

"This has been a game changer for me. Super user friendly, and real humans to help you if you need it. A free trial and it's actually super cheap compared to others I looked at."

Kylie S · Facebook

"Simple, intuitive, and backed by amazing support."

Supportworkeranin · App Store

"I love your system, it makes invoicing super easy."

Samantha · TikTok

"I just sent my first invoice for my first shift with Scribe and OMG so easy. The invoice was so comprehensive and easy to send. It seriously took all of 1 and a half minutes to send the invoice and make notes. And all from my phone."

Inner Knowing Respite · Facebook

"Amazing app, easy to use and very helpful to organise my work life."

Pris FG · App Store

"Sparkscribe has been a game changer for me as an independent SW."

Stella · Facebook

"Very easy to use to manage my shifts and note taking. Strongly recommend for independent support workers."

Google reviewer · Google

"Get Sparks Scribe, easy as to set up, all codes mostly are already there."

Amanda D · Facebook

"Sparkscribe is amazing, love it. I finally feel so organised as an independent worker. Easy to use, unlike many others I tried that can be so confusing."

lablove98 · TikTok

"A must have app for any independent support worker. Pays itself off."

dressinggown54 · App Store

"This has been a game changer for me. Super user friendly, and real humans to help you if you need it. A free trial and it's actually super cheap compared to others I looked at."

Kylie S · Facebook

"Simple, intuitive, and backed by amazing support."

Supportworkeranin · App Store

"I love your system, it makes invoicing super easy."

Samantha · TikTok

Inner Knowing Respite · Facebook

"Amazing app, easy to use and very helpful to organise my work life."

Pris FG · App Store

"Sparkscribe has been a game changer for me as an independent SW."

Stella · Facebook

"Very easy to use to manage my shifts and note taking. Strongly recommend for independent support workers."

Google reviewer · Google

"Get Sparks Scribe, easy as to set up, all codes mostly are already there."

Amanda D · Facebook

"Sparkscribe is amazing, love it. I finally feel so organised as an independent worker. Easy to use, unlike many others I tried that can be so confusing."

lablove98 · TikTok

"Great app, easy to use, good value for money."

Support work pro · App Store

"I did the free trial and joined up after. Honestly saving me hours sitting at the computer writing notes and sending invoices. I can do it all on my phone in my car between clients if I want. Total game changer."

Kylie S · Facebook

"Sparks Scribe is amazing and simple to use."

PrettyFish3900 · Facebook

"I am so happy I found this, it is so good for the price especially compared to other similar platforms."

Anna · TikTok

"Sparks Scribe Shift Notes has been great for me and it's constantly growing and getting better."

Nathan T · Facebook

"I use Sparks Scribe for invoicing and notes. It's a much better app that lets you keep all your documents in one place. It's absolutely amazing."

Kristy S · Facebook

"Worth the wait, so easy to use. Thank you."

Sara B · Facebook

"This is such amazing and helpful advice. I use Sparks Scribe too and so happy with it."

PrettyHoneybee1989 · Facebook

"I really like the date of birth section. The year of birth scroll is so fast and easy. Great design."

Facebook commenter · Facebook

"Great app, easy to use, good value for money."

Support work pro · App Store

Kylie S · Facebook

"Sparks Scribe is amazing and simple to use."

PrettyFish3900 · Facebook

"I am so happy I found this, it is so good for the price especially compared to other similar platforms."

Anna · TikTok

"Sparks Scribe Shift Notes has been great for me and it's constantly growing and getting better."

Nathan T · Facebook

"I use Sparks Scribe for invoicing and notes. It's a much better app that lets you keep all your documents in one place. It's absolutely amazing."

Kristy S · Facebook

"Worth the wait, so easy to use. Thank you."

Sara B · Facebook

"This is such amazing and helpful advice. I use Sparks Scribe too and so happy with it."

PrettyHoneybee1989 · Facebook

"I really like the date of birth section. The year of birth scroll is so fast and easy. Great design."

Facebook commenter · Facebook

"Most importantly it's quick and simple. I finished a 6 hour shift today and within 10 minutes I had my notes done and invoice sent off. No messing around, including the invoice being sent through to Xero. I used to be a plan manager and I've seen some pretty terrible invoices, and the ones it sends out are clean. I've emailed their team and had a response very quickly too."

Nathan T·Facebook

"I trialled a few and they were over complicated and the wait for support was long. Sparks Scribe has great support, is a great price and has made my paperwork sooo much faster and easier. I'm not spending my weekends or afternoons on my computer, I just do notes when I'm waiting for clients or after a shift."

Kylie S·Facebook

★★★★★

"I highly recommend the Sparks Scribe app for any ISW looking to make the paperwork side of things flow easily. It takes care of your client roster, including notes and important documents. Best part is you can send your invoices without a capped limit. 10 out of 10."

A L·Google

"I can put in client profile, medical records, emergency docs, shift calendar, km, hourly rate and all its variables, do my shift notes and email it as a PDF to the client's support coordinator to assist with plan reviews."

Nicole R·Facebook

"Scribe is absolutely amazing. Gosh, wish it had been around when I began support work all those years ago. You're making life easier for those of us working hard to do the same for others."

Anne-Maree P·Facebook

Over 90,000 shifts already booked in Scribe. Add yours.

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Questions

The things people ask before they start.

Is my data, and my clients' data, stored in Australia?

Yes. Everything is stored on Australian servers, and your client records belong to you. You can export your data at any time.

Do I need to be good with technology?

No. If you can send a text, you can use Scribe. Most people write their first note and send their first invoice within ten minutes of signing up, and our help centre and tutorials walk you through everything else.

Does it handle NDIS codes and rates?

Yes. The current NDIS pricing arrangements are built in. The right support item and rate are applied to each shift, including weekend, evening and travel rates, so your invoices match what plan managers expect.

Can I use it on my phone?

That's how it's designed to be used. Scribe is built phone-first for iPhone and Android, with desktop access included when you'd rather sit at a bigger screen.

How long does setup take?

About ten minutes. Create your account with an email, add your clients and your rates, and you're ready to write your first note. You can run Scribe alongside your current spreadsheet for the first week. Most people never open the spreadsheet again.

Does AI write my notes for me?

No, you do. You type or say what happened on the shift, and Scribe structures your words into a professional format. It never invents content or adds anything you didn't say, so the note stays your own record of your own observations. On the Safeguards plan, Scribe also quietly checks each note as you save it and flags anything that may need your attention, like a second set of eyes, not a second author. Our full AI Use Statement is linked in the footer.

What happens after the free trial?

Your trial includes every feature of the top plan, free for 14 days. After that you choose a plan from $15 a month, or you walk away. There's no card on file during the trial, no contracts and no exit fees.

I work for an agency. Is this for me?

Scribe is built for independent support workers running their own business, sole traders sending their own invoices. If you're thinking about going independent, the free trial is a good way to see what running your own admin actually looks like.

Still have a question? Chat with us on Messenger and our assistant will sort most things on the spot. Anything it can't, a real person picks up.

Shift notes and invoices, done in under 60 seconds.

You didn't go independent to do paperwork.

From shift to sorted in 35 seconds.

Your whole admin day, in three taps.

Type it or speak it. Scribe tidies it up.

Invoice before you leave the driveway.

Run it like the business it is.

Setup is the ten-minute part.

Built by someone who's done the shifts.

In their words, exactly as they wrote them.

Simple pricing. No lock-in.

Essentials

Vault

Safeguards

The things people ask before they start.

Tonight's notes could take 60 seconds.