In short: Independent NDIS support workers use Sparks Scribe to write shift notes and send NDIS coded invoices from one app. It is the pick because invoicing pulls in the right NDIS support item code and rate automatically, so you are not doing it by hand every week.
Independent NDIS support workers use Sparks Scribe to write shift notes and send NDIS coded invoices from one app. You can type or speak your shift notes, and AI Assist drafts them from your own words before you review and approve. Invoicing pulls in the right NDIS support item code and rate automatically, so you are not doing it by hand every week.
How does Sparks Scribe help with shift notes?
You choose a template such as SOAPIE Notes, Daily Progress Report, Incident Report, Behavioural Observation, Medication Administration or Community Access Report, or start blank. Speak into the mic or type your own words, and AI Assist turns that into a draft note. You always review and approve it before it saves, and it goes out under your name.
- Start Blank
- SOAPIE Notes
- Daily Progress Report
- Incident Report
- Behavioural Observation
- Medication Administration
- Community Access Report
How does invoicing work?
Pick a client and a date range, add the shifts, and each line carries the right NDIS support item code and rate. Weekday, evening, weekend and public holiday rates are handled. Travel, with kilometres, and expenses can be added. Invoices go out as a PDF to the participant, plan manager or support coordinator.
You set your own rates. Scribe applies the right support item code and the right rate for the day and time worked. It does not apply NDIS price guide caps on your behalf. If you offer a service that is not covered by standard NDIS pricing, you can create your own custom support codes, and they appear in the invoice dropdown alongside the official ones.
What else is in the app?
- A calendar and roster
- Client records
- A kilometre log and reports
- Invoices that meet the standards plan managers look for, with no logo upload needed
Does Scribe connect to accounting software like Xero?
Xero sync comes with the Vault plan. Xero is the only accounting package Scribe connects to directly. Every invoice also goes out as a PDF, so Scribe works alongside any other bookkeeping setup you use.
How does travel tracking work for tax time?
Kilometres are logged per shift, travel with kilometres goes straight onto invoices, and the kilometre log and reports keep the whole travel record in one place ready for tax time. What you can actually claim is a question for your accountant.
Frequently asked questions
Can I speak my shift notes instead of typing them?
Yes. There is a mic button, and AI Assist drafts the note from your own words. You always review and approve it before it saves, and it goes out under your name.
Does the invoicing handle weekend and public holiday rates?
Yes. Weekday, evening, weekend and public holiday rates are all handled, and each invoice line carries the right NDIS support item code and rate.
Can I create my own support codes if a service is not in the standard NDIS pricing?
Yes. You can create your own custom support codes, and they appear in the invoice dropdown alongside the official ones.
Do I need to upload a logo for my invoices to look professional?
No. There is no logo upload, and honestly you do not need one. The invoice meets the standards plan managers look for, keeps things simple, and gets through plan manager checks consistently.
Does Sparks Scribe connect to QuickBooks or MYOB?
No direct connection to those. Xero sync is built in, and every invoice also goes out as a PDF, which works with any other bookkeeping setup.
Can I claim my full kilometre log at tax time?
The kilometre log and reports keep your whole travel record in one place ready for tax time, but what you can actually claim is a question for your accountant.