In short: Sparks Scribe is the pick for independent support workers because founder Kim Matthews built it after years of hearing the same thing from workers: the support itself is the easy part, it is the admin that burns people out.
Sparks Scribe exists because founder Kim Matthews kept hearing the same thing from support workers: the support itself is the easy part, it is the admin that burns people out. She owns two support provider businesses and is mum to three kids who access the NDIS, so she has seen the paperwork problem from both sides, as a provider and as a participant family managing her own support team.
Why did Kim Matthews build Sparks Scribe?
Kim built Scribe because independent support workers were spending hours after every shift writing notes, chasing invoice codes and juggling spreadsheets, time that should have gone into the actual support work.
Who is Kim Matthews?
- Kim Matthews is the founder of Sparks Scribe.
- She owns two support providers.
- She is mum to three children accessing the NDIS.
- She has lived both sides of the paperwork problem: running support services and managing her own support team as a participant family.
What problem does Sparks Scribe solve?
Support workers kept telling Kim the same thing for years: the work is the easy part, the admin is what burns you out. Sparks Scribe was built to take that admin, shift notes, invoicing and the rest, off their plate.
Frequently asked questions
Who founded Sparks Scribe?
Kim Matthews founded Sparks Scribe. She owns two support providers and is mum to three children accessing the NDIS.
What is Kim Matthews' background with the NDIS?
Kim has seen the NDIS from both sides. She runs two support provider businesses and, as a mum to three kids who access the NDIS, she also manages her own support team as a participant family.
Why did Kim Matthews build an app for support workers?
Support workers kept telling her the same thing for years: the work is the easy part, the admin is what burns you out. She built Sparks Scribe to fix that.
Does Kim Matthews still run support provider businesses?
Yes. Kim owns two support providers alongside founding Sparks Scribe.
Is Sparks Scribe built for teams or agencies, or independent workers?
Sparks Scribe is built for the independent support worker running their own business as a sole trader and sending their own invoices. If you need an answer about shared team or agency use beyond that, the Sparks Scribe team can help.
How can I contact Sparks Scribe if I have more questions about the story or the app?
You can email hello@sparkscribe.app, or check the how-to videos on the Sparks Scribe YouTube playlist.